Click And Collect

This is a convenient and complimentary service which enables you to place an order online and collect in store at CH Tralee with no additional charge.

Once you have found the item(s) you would like to purchase, simply add to your shopping bag and proceed to checkout.

How does it work?

You will be given a list of delivery methods, choose Click & Collect from the options. Payment authorisation is taken at the time you place your order, and full payment is taken when your order is collected.

We will keep your order in store for 14 days, from the date of receipt to store. After this period you will be contacted and we will either process a refund via your original method of payment.

If for any reason you are unable to collect your order when it is ready please contact our Online Customer Services Team to make an alternative arrangement.

Your Click & Collect order will be ready for collection 24 hours after you order online at CH Tralee and will be available to be collected at CH Tralee 31 The Mall Store.