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Delivery & Collection

Thank you for visiting the ch. Tralee website, which gives you access to our fantastic product range wherever you are at a convenient time that suits you. We are delighted at ch. Tralee to offer you the ability to shop online and choose either delivery or to collect in-store.

FREE delivery on orders over €40

ch. Tralee provides FREE delivery in the Republic of Ireland when you spend €40 or more.

ch. Opticians Delivery Details:

  • FREE delivery on all orders over €40
  • €5 charge on all orders under €40
  • FREE in-store click & collect

Delivery Information

Delivery Fees & Timescales

Republic of Ireland orders over €402 - 5 working daysFREE
Republic of Ireland orders under €402 - 5 working days€5
Northern Ireland2 - 5 working days€5
Rest of UK3 - 9 working days€9

Delivery Terms

Orders usually take between 2-5 working days to be delivered in Ireland and Northern Ireland with the exception of Bank Holidays, Black Friday weekend and during sale times where orders can take between 5 - 7 working days. Orders are delivered by An Post.

To ensure swift delivery please ensure someone is available to sign for your parcel at the delivery address you specify. Please be aware that external factors beyond our control (such as strikes, adverse weather conditions, etc.) may delay your order.

Click & Collect

This is a convenient and complimentary service which enables you to place an order online and collect in store at ch. Tralee with no additional charge.

How does it work?

Once you have found the item(s) you would like to purchase, simply add to your shopping bag and proceed to checkout.

You will be given a list of delivery methods, choose collection from the options. Payment authorisation is taken at the time you place your order, and full payment is taken when your order is collected.

Please allow at least 48 hours for collection, you will be notified by email when your order is ready for collection.

Click & Collect is available during shop opening hours.
You will be sent a Ready to Collect email to confirm your order is ready for collection.

We will keep your order in store for 14 days, from the date of receipt to the store. After this period you will be contacted and we will either process a refund via your original method of payment.

If for any reason you are unable to collect your order when it is ready please contact our Online Customer Services Team to make an alternative arrangement.

Please note: Orders placed Monday - Thursday will be available to collect in-store between 48 - 72 hours. Orders placed Friday-Sunday can take up to 48 - 72 hours.

While we aim to have orders ready to collect within up to 3 days, some orders may take longer due to items being out of stock or a delay in product deliveries to the store.

We will let you know when all items are in stock and ready to collect via email.

 Please do not endeavour to collect your order until you receive a Ready to Collect email from us.

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