Frequently Asked Questions (FAQ)
Do my friends and family need to be on the same Wi-Fi network to send photos?
No. Once their smartphone is securely paired to your frame using the initial code, they can send photos from anywhere in the world using mobile data or their own Wi-Fi connection.
Can it play videos?
Yes, the frame supports short video clips up to 15 seconds long sent directly through the app.
Can I expand the storage if 32GB fills up?
Yes. The frame features a physical Micro SD card slot, allowing you to import additional photos or extend your storage footprint easily.
Is my privacy safe using the Frameo app?
Completely. The Frameo ecosystem operates over an encrypted peer-to-peer architecture. Your photos are sent directly to the frame and are not stored or indexed on public social platforms.