Frequently Asked Questions (FAQ)
What makes a "First Ampoule" different from a standard serum?
A "First Ampoule" (or Step 0 treatment) is uniquely formulated with a water-light molecular weight meant to go onto bare skin immediately after cleansing, even before toner. Its main job is to break surface tension and deeply flood cells with hydration, which makes your skin much more receptive to any skincare products applied afterwards.
Is this product safe for acne-prone and highly sensitive skin?
Yes, absolutely. The Hyalu-Cica line is specifically celebrated for its calming and anti-inflammatory properties. Because it is free from artificial dyes, fragrances, and alcohol, it helps soothe active flare-ups and redness without clogging pores or triggering breakouts.
Can I pair this with active ingredients like Retinol, Vitamin C, or BHA?
Yes. Because it is highly soothing and focused purely on hydration and barrier support, it makes an excellent buffering layer. It is frequently recommended to layer underneath strong actives (like Tretinoin or Retinol) to prevent the peeling, flaking, and irritation often caused by chemical exfoliants.