Frequently Asked Questions (FAQ)
What is the precise pH of the Medicube Collagen Jelly Cream?
The cream is balanced closely to the skin’s natural chemistry, maintaining a stable, low-irritating pH value between 5.69 and 7.69.
Why is the cream pink if it contains no artificial colours?
The soft pink tone of the gel is entirely natural and derived from its core ingredients, specifically Vitamin B12 (Cyanocobalamin). There are zero synthetic dyes added to the product.
Can this cream be used with skincare devices?
Yes. Due to its water-light, silicone-free formulation and high conductivity, it is fully compatible with facial absorption devices, such as the Medicube AGE-R Booster Pro, to further enhance nutrient penetration.
How should the product be stored?
To protect the integrity of the freeze-dried collagen and active antioxidants, keep the jar in a cool, dry place out of direct sunlight. Ensure the lid is screwed down tightly after every use to avoid contamination or evaporation.